Wichita State to change ticket policy for game at Intrust Arena

Wichita State will use one-time codes for season-ticket holders to buy tickets to the basketball game against Oklahoma State at Intrust Bank Arena on Dec. 17.

Season-ticket holders will be able to purchase seats from Oct. 10 to 14 to the game at Intrust Bank Arena. They will receive a date and code in the mail.

Last season, season-ticket holders could pass the code to other people, a glitch that caused complaints of unfairness.

“What has happened is those codes are being shared with people that aren’t at that priority point level, so the process is being circumvented,” WSU director of athletics Darron Boatright said. “We are going to have to address that for the integrity of the priority points system, and what those donors deserve.”

The codes allow season-ticket holders to buy tickets in order of their priority points, accumulated by their history of donating money and buying tickets.

Last season, WSU used the names of senior players — such as “Ron Baker” and “Fred VanVleet” — which allowed season-ticket holders to jump levels and members of the general public to buy ahead of some season-ticket holders. Boatright said he received reports of some people who purchased tickets at the Intrust Bank Arena box office that were not asked for a code. He said he plans to work with the arena to rectify that issue.

This season, WSU will use alphanumeric codes that are good for one purchase.

“You use it and you lose it,” assistant athletic director Russell Wilkins said.

The sale to season-ticket holders will begin at 10 a.m. each day. Tickets can be purchased by phone at 855-755-7328, at www.selectaseat.com or at Intrust Bank Arena.

“If they don’t share the code, they have no issue,” Boatright said. “If the sharing of a code takes place, the person who was originally assigned that code runs the risk of not being able to purchase tickets.”

Season-ticket holders will be limited to four, six or eight tickets, depending on their priority points, Wilkins said. After all season-ticket holders are given a chance to purchase using their one-time code, they can use another code to purchase remaining tickets before sale to the general public.

Tickets go on sale to the public at 10 a.m. on Oct. 15.

Game time will be set in early October when television schedules are decided.

Prices include $14, $22, $27, $47, $65, $102 and $152.

This story was originally published September 21, 2016 at 12:27 PM with the headline "Wichita State to change ticket policy for game at Intrust Arena."