Long waits continue at Kansas driver’s license office in Johnson County
Kansas officials are rolling out changes that should make it faster to renew a driver’s license in the state.
Starting Tuesday, people ages 21-50 who already have a Kansas driver’s license can renew it through the iKan mobile app and online at https://ikan.ks.gov/, the Department of Revenue said in a news release.
People who want a Real ID will still have to go into a driver’s license office, but state officials are “working on a solution to fast track that process through the app,” Department of Revenue spokeswoman Rachel Whitten said. Becoming compliant with Real ID is a one-time event, so drivers will not need to bring the documents again after getting their new ID, she said.
The state has also updated its KanLicense software program to a cloud-based application, which officials say should decrease customer processing time, the Department of Revenue release said.
The changes will jumpstart customer service, Director of Vehicles David Harper said in the release. “The combination of these two new platforms set the stage for the long-term reinvention of the process of obtaining or renewing a license or ID across Kansas.”
Additionally, most driver’s license offices in the state will have expanded hours starting next week. The release said that most offices are adding Monday service and will be open 8 a.m. to 5 p.m. Monday through Friday. Offices will still have the option to open on Saturdays during peak times, such as spring break.
The iKan website lists several criteria to be able to renew online, including:
- Your license is within one year of expiration
- You are a US Citizen
- Your license is in a valid status
- You have had a vision test in the last 12 months in Kansas
- You do not have a Commercial driver’s license.
- You are not a registered offender
- You are between the ages of 21-50
- You did not complete your last renewal online