Florida moving company agrees to pay $6,833 after Sedgwick County DA investigation

A Florida moving company has agreed to pay $6,833 after being investigated by the Sedgwick County District Attorney’s Office.

Mission Moving, which is based out of Lake Worth, Florida, did not admit to violating the law but agreed to the payment that includes money for civil penalties, restitution, court costs and investigative fees, the DA’s office said in a news release.

According to the release, a woman received an estimate from Mission Moving for moving her belongings from Kansas to California. “The company that Mission Moving arranged to move the consumer increased the estimate by several thousand dollars the day before the consumer was to board a plane for California,” according to the news release. “After the consumer complained, Mission Moving refused to help the consumer.”

The District Attorney’s Office’s consumer protection division became involved after receiving a complaint.

The attorney’s office offered guidance for anyone moving:

• Movers are required to give an estimate in writing.
• A nonbinding estimate could have a final amount higher than the estimate.
• The amount could also end up being higher on a binding estimate if changes are made after the estimate is given.
• The Federal Motor Carrier Safety Administration offers resources to help protect people moving out-of-state.

This story was originally published November 13, 2020 at 2:16 PM.