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Guess who scam artists are targeting? Millennials

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Photo illustration Courtesy photo

Everyone is familiar with this stereotype: The naive and vulnerable aging citizen who sadly loses a huge chunk of their savings to an internet scam artist.

Yet, a recent study conducted by the Better Business Bureau has shown that aging baby boomers are less likely to be victimized than millennials, people born between 1980 and 2000.

The 2016 BBB study is based on a survey of more than 2,000 adults in the U.S. and Canada. It found that younger and more educated individuals are the most likely to be scammed.

Seventeen percent of the population will become a victim every year, with annual losses estimated at more than $50 billion, according to a 2013 study.

Optimism Bias

The study identifies a phenomenon that may be partly to blame for the vulnerability of millennials: optimism bias.

This is the idea that we think other people are more vulnerable to scams than we are. It’s a mode of thought that can lead to risk-taking and to a failure to heed precautionary advice.

Because the alarm has been sounded for so long toward older Americans, they seem to have heeded the warnings, making themselves more scam-savvy than millennials. They are less likely to make purchases online and to make impulsive buys. The online community is where many scams occur.

BBB Scam Tracker

The recent study confirms trends uncovered by the BBB’s Scam Tracker tool.

Since that service’s launch in 2015, more than 30,000 consumers have reported details of scams. BBB shares those reports with law enforcement to help drive investigations.

The reports have revealed that 89 percent of seniors (age 65 and up) recognized scams in time, with only 11 percent actually losing money. For those between the ages of 18 and 24, 34 percent reported losing money.

Some myths about scams

BBB has identified five common myths about scams. Familiarize yourself with these and be better protected in the marketplace:

▪ “Scammers are easy to spot.” In truth, they are sophisticated and gifted manipulators. They exploit internet anonymity to their advantage, sometimes changing their names chameleon-like to pose as trusted sources.

▪ “Scamming mostly hits uneducated, older people.” The reality is that 69 percent of victims are under 45 and 78 percent have college or graduate degrees.

▪ “Scams have little economic impact.” They have a staggering impact, causing annual losses of around $50 billion, hitting one out of five individuals yearly.

▪ “I just can’t protect myself from scams.” The truth is that informing yourself can provide protection. Sixty percent of victims agree that being unfamiliar with the scammer’s technique was a contributing factor in their loss.

▪ “There’s no point in reporting a scam.” Not true. You can help others by shining a light on your experience for them. Eighty percent of those surveyed said that knowing about a particular scam helped them avoid it.

BBB urges the public to take the time to report their victimization to local law enforcement, to BBB’s Scam Tracker at bbb.org and to the Federal Trade Commission at ftc.gov.

Don’t let your embarrassment at having been victimized keep you from empowering others by telling your story. You can make a difference.

Denise Groene is state director of the Better Business Bureau of Kansas. Contact the BBB at 800-856-2417 or bbbinc.org.

This story was originally published September 16, 2016 at 5:49 PM with the headline "Guess who scam artists are targeting? Millennials."

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