See Spot Go, a dry cleaning business that opened downtown in May, is expanding with a second store in Delano.
“We wanted to have a storefront that people could drive through,” says co-owner Chuck Thorpe.
That’s even though he’d prefer for customers to use his pick-up and delivery service.
“The reality of it is most of our customers will never, ever come into one of our stores,” Thorpe says.
If they do, though, he says the idea is “to make it ultra convenient.”
The space that Thorpe took over for the second store, which is a former Four Seasons cleaners at 1115 W. Douglas, came with a drive-through.
“That had some really kind of snazzy appeal,” he says.
See Spot Go’s first store, which is in 11,000 square feet at 1000 E. English, does not have a drive-through.
Thorpe says he is now looking for east-side space and more west-side space, both of which he hopes will have drive-throughs.
“We have customers who sometimes need to get to us,” Thorpe says. “It’s also a form of advertising for us.”