Company behind downtown Union Station’s call center looking to add 250 more jobs

Officials at Faneuil, a Virginia-based company that will bring hundreds of jobs to downtown Wichita, plan to hire 250 workers in the next few weeks.

The company will interview for customer care representatives from 10 a.m. to 8 p.m. Oct. 16 at 7236 E. Harry Court, the site of its temporary call center. Applications can be filled out in advance at

Company officials would not say how much the jobs pay other than to say its wages are competitive with other Wichita call centers. Faneuil will provide employees three- to five-weeks of paid training for the jobs. Applicants must have a minimum of a high school diploma or GED.

The hiring rush is driven largely by the annual open enrollment period for health insurance. Many of the positions will work with people enrolling in health insurance plans.

The bulk of the new jobs are expected to be permanent, said Jay Hinckley, senior director of Faneuil’s Wichita site.

“The goal is to have a place for them once open enrollment is done,” he said.

Employees who work for the company after 90 days are eligible for benefits including medical, dental, vision and life insurance as well as 401(k), said Stephanie Pope, human resource generalist for Faneuil in Wichita.

Hinckley said with the new hires the company will have 600 employees in Wichita.

Sometime next spring Faneuil will move from East Harry to Union Station downtown, where the historic train station at 701 E. Douglas is being renovated to accommodate as many as 700 Faneuil employees.

Jerry Siebenmark: 316-268-6576, @jsiebenmark