Money cannot buy love, of course, but it can help buy gifts to show the love and appreciation we all have for our moms. Millions of Americans will be spending big bucks doing just that for this year’s Mother’s Day on May 12. In fact the National Retail Federation predicts this year’s Mother’s Day spending will be a record $25 billion.
Besides the usual greeting cards ($843 million), among the top gifts to be given moms will be flowers ($2.6 billion), a special outing ($4.6 billion) and gift cards ($2.6 billion). And guess who is keenly aware of all that money exchanging hands? Scammers, of course! You can keep crooks from interfering with your Mother’s Day gift-giving by following some advice from your Better Business Bureau.
Unattractive or wilted bouquets
Sending flowers to mom does not come without risks. This can be especially true when dealing long distance with online florists. The photos used in their advertisements and on their websites have been carefully and professionally staged. What gets to your mom may be a poor imitation of what you think you ordered. Late deliveries can also aggravate. Here are some tips for getting satisfactory service when you order a bouquet for mom:
Research. Check bbb.org to see the marketplace history of a florist.
Do it now. Don’t wait until the last minute to order and then have the flowers arrive late.
Read carefully. The fine print matters, sometimes the most. Check for added-on fees. Find their return or refund policy if something isn’t right.
Use credit cards. This is the safest way to pay, should a dispute arise.
Check delivery methods. Is it same-day service? What about international deliveries? Is there a delivery guarantee? Is there a discount for early ordering?
Give your numbers. Problems can arise regarding a delivery and your mobile number can be helpful. So can your email address.
How special is that special promotion? Know terms and conditions. Be sure the deal is a good one.
Get it confirmed. Sign up for a notification of delivery. Keep up with the tracking if offered.
Get photos. Have mom send you a picture of the arrangement she gets. Compare it to the online images.
Additional delights for those “World’s Greatest Moms”
Gift cards require a bit of special attention when purchased. Examine them carefully when bought off a store rack to be sure there has been no tampering. The PIN number on the card should not be exposed. Give mom the purchase receipt in case of a problem, and tell her to use the card promptly.
For special meal outings, make the reservations as soon as you can. Restaurants on Mother’s Day are very crowded.
Moms enjoy spa days, and you may want to give her a gift certificate for one. Be sure to check out that spa at bbb.org to learn if they have a rating and how they have dealt with any issues from customers.
Your mom is sure to appreciate your attention and your gift tokens of your love. She will also appreciate your taking the time to use the precautions mentioned above so that disappointments have no place in her special day.
For questions about Mother’s Day gift-giving, contact your BBB at (800) 856-2417, or visit our website at bbb.org.