One of the somewhat frustrating problems we wrestle with is accuracy of the listings in our Sunday TV section. We get complaints from time to time that the listings are incorrect, but we’ve had some problems pinpointing specific errors. Often the issues are about general inaccuracies, not specific channels, dates and times that we can point to with the company that provides the listings to us.
Recently, though, several helpful readers have logged specific issues that we’ve been able to pass along to the company that we purchase the listings from. They’re looking into the issues, and we expect the result to be improvement in the accuracy of the TV book.
In the meantime, if you notice a day when a TV listing is wrong, drop me a note at firstname.lastname@example.org. It’s a big help to us to be able to point to specific dates, times and channels in our efforts to improve service.