Ask Wayne Chambers how business is, and he’s going to tell you it’s good. Very good.
Chambers presides over High Touch Technology Solutions, a Wichita-based company founded in 1984 that provides a variety of software products and information technology services.
He joined the company as its president and CEO in 2005. In 2008, he moved the company into four floors of offices at 110 S. Main. He also has steered its growth, expanding High Touch beyond its early focus of automating the rent-to-own and payday lending industries into areas such as Web development and information technology management.
The company has 160 employees at its headquarters. That’s up from 107 when it moved to the former Railroad Federal Savings building.
Chambers said this week that after two years of robust growth, he’s looking for another one in 2012.
“We have every reason to believe we’ll continue that growth pattern,” he said. “We’ll probably look at doing a couple of more acquisitions in 2012.”
When Chambers isn’t at the office, he and his wife, Susan, are tending their herd of cattle, ranch and farm in southeast Butler County.
Q. How would you say the move downtown has worked out for High Touch?
A. I think it’s worked out extremely well since we moved downtown. We’ve been blessed with a great deal more visibility. The employees seem to enjoy it much more downtown. Since we moved downtown we’ve been able to attract some really good talent.
Q. What are the biggest developments that have happened at High Touch since we last touched base with you three years ago?
A. In the last three years we made an acquisition in Kansas City. We recently opened an office in Dallas because we have a number of large clients in north Texas.
Q. How has the economy affected your business, or has it?
A. Actually I’m happy to report we’ve had two of our best years back to back in 2011 and 2010. They’ve been two of the best growth years.
Q. So how did that happen in an economy that was contracting but is now inching along in growth?
A. A lot of it was organic. The acquisition gave us a little wider footprint. We’re also doing acquisitions to give us skill sets we didn’t already offer. In the downturn of the economy … (small and midsize businesses) were more readily willing to outsource some of their IT needs. Then of course, we had a couple, three clients do very well and of course, the old adage “The rising tide floats all boats.”
Q. Are you still pulling double-duty as a tech company CEO and rancher?
A. As I try to explain to people, we’re from a rural background. We find pleasure in taking care of cattle and working on the ranch.