SKT expects growth after acquisition by West

The top executive at SKT Business Communication Solutions looks for his business to see a jump in growth now that Omaha-based West Corp. has completed its acquisition of the Wichita company.

"We're anxiously anticipating our growth," said Joel Keller, former general manager of SKT Business and now vice president of operations for West. "We're going to be working together with an organization that has existing relationships that span the globe."

Terms of the transaction were not disclosed.

West spokesman David Pleiss said Friday that his company had completed its purchase of SKT. The acquisition was announced last month.

Besides Wichita, SKT Business has offices in Overland Park, St. Louis and Dallas. SKT Business had 55 employees, two-thirds of them in Wichita, Keller said.

All of its employees have been retained by West.

West employs 41,000 people in 25 states and 11 countries. The teleservices provider's operations include InterCall, a global voice- and video-conferencing operation; Intrado, which provides technology infrastructure to 911 systems; and automated customer contact services.

It had year-end 2009 revenue of $2.4 billion.

The company was interested in SKT Business because of its expertise in information technology consulting and with technologies such as Internet telephony, West's Keller said.

"Essentially we are their entry into the IT consulting industry," Keller said. "We'll be able to help further and round out their portfolio of services."

The acquisition means the former SKT Business will be able to grow by tapping into West's customer base that includes Fortune 1000 companies. It will also have a company capable of investing in the former SKT Business' growth, Keller said.

"We were going to need considerable investment" to move forward, Keller said.

SKT Business was founded in 1982 by Clearwater-based SKT.

Last month, SKT sold its SKTnetWorks, a Wichita-based business phone and Internet service provider, to Hubris Communications, a local Internet service provider.