WICHITA — SMG has hired Bothner and Bradley as consultants at Intrust Bank Arena.
"We're sort of shifting gears," says Gary Desjardins, regional general manager for SMG, a private company that runs the arena under a contract with Sedgwick County.
"We're in between GMs, so part of it is just a process of getting feedback from our different constituencies."
General manager Chris Presson abruptly resigned two weeks ago, citing personal reasons.
Desjardins says he plans to have Bothner and Bradley collect information to share with a new general manager.
"With our clients, they get an opportunity to talk so far about their experience," Desjardins says.
"For every aspect of what we do in managing the building . . . there's always room for improvement," he says. "There's never a perfect event."