WICHITA — SMG has hired Bothner and Bradley as consultants at Intrust Bank Arena.
"We're sort of shifting gears," says Gary Desjardins, regional general manager for SMG, a private company that runs the arena under a contract with Sedgwick County.
"We're in between GMs, so part of it is just a process of getting feedback from our different constituencies."
General manager Chris Presson abruptly resigned two weeks ago, citing personal reasons.
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Desjardins says he plans to have Bothner and Bradley collect information to share with a new general manager.
"With our clients, they get an opportunity to talk so far about their experience," Desjardins says.
"For every aspect of what we do in managing the building . . . there's always room for improvement," he says. "There's never a perfect event."