WICHITA — Cohlmia Marketing owner Carol Skaff was working at home Tuesday afternoon when someone with Cox Communications Kansas/Arkansas knocked at her door.
"This very nice guy with a beautiful smile said, 'Hi, are you Ms. Skaff?' "
As she later posted on her Facebook page: "I'm thinking he's either here to upsell me or report a service problem."
That wasn't the case.
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"We want to thank you for your business, and we're offering you free snow removal," the man said.
He handed Skaff a flier about it.
"I was a little bit speechless, and I just sat there for a second and went, 'Oh, OK.' "
The snow shoveling, which Cox hired Complete Landscaping Systems to do, is something the company considers a random act of kindness.
"With the weather being what it is, we thought, OK, well, would there be anyone we could identify as a Cox customer that we would be able to help out today?" said spokeswoman Sarah Kauffman. "It was just a hey, what can we do that would be nice?"