Airline fees are out of hand, and airlines must be required to disclose them when tickets are booked, passengers said in a recent survey.
Traveler groups have launched a new website to protest.
Two out of three respondents say they’ve been surprised by unexpected fees for checking bags, requesting seat assignments, getting extra legroom or flying standby.
Ninty-nine percent said the airlines should be required to disclose all of their fees in advance on every website that sells airline tickets.
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The survey was conducted Aug. 20 to Aug. 31 by the Consumer Travel Alliance, Business Travel Coalition and the American Society of Travel Agents.
The groups’ website lets travelers tell their hidden fee stories and sign a petition asking the U.S. Department of Transportation to require the airlines to disclose the fees in advance.
They’ve designated Thursday as “Mad as Hell Day.” They plan to deliver the petitions to the DOT that day.
“Hidden fees are a violation of a traveler’s most basic right: to know how much they will have to pay for their trip,” Consumer Travel Alliance president Charlie Leocha said in a statement.