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  • VIDEO: Michael Frimel On Customer Service

    After 30 years in the hospitality industry, Michael Frimel has started his own consulting firm to help businesses with marketing and customer service. (Carrie Rengers/The Wichita Eagle)

After 30 years in the hospitality industry, Michael Frimel has started his own consulting firm to help businesses with marketing and customer service. (Carrie Rengers/The Wichita Eagle) crengers@wichitaeagle.com
After 30 years in the hospitality industry, Michael Frimel has started his own consulting firm to help businesses with marketing and customer service. (Carrie Rengers/The Wichita Eagle) crengers@wichitaeagle.com
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Michael Frimel opens Solutions Consulting (+video)

August 18, 2015 03:10 PM

UPDATED August 18, 2015 05:00 PM

More Videos

Zoes Kitchen opens Friday at Waterfront Plaza 1:02

Zoes Kitchen opens Friday at Waterfront Plaza

A steak (and a bathroom) that has to be seen to be believed 5:38

A steak (and a bathroom) that has to be seen to be believed

Restaurants we lost in 2016 1:00

Restaurants we lost in 2016

Burger tour stopped at Jack’s Coffee Shop 0:38

Burger tour stopped at Jack’s Coffee Shop

Trying the new Christmas Tree Frappuccino at Starbucks 2:02

Trying the new Christmas Tree Frappuccino at Starbucks

Buddies tour burger joints together 1:01

Buddies tour burger joints together

Wichita kindergarten teacher demonstrates new reading program 0:53

Wichita kindergarten teacher demonstrates new reading program

Wichita police chief discusses 2017 homicides 5:30

Wichita police chief discusses 2017 homicides

Heights vs. Northwest highlights 1:29

Heights vs. Northwest highlights

Car in Little Arkansas River 2:17

Car in Little Arkansas River

  • Zoes Kitchen opens Friday at Waterfront Plaza

    Brandy List, general manager of the new Zoes Kitchen, offers a behind-the-scenes look at the new Waterfront Plaza restaurant. Carrie Rengers/The Wichita Eagle