What Office Depot is calling the “Store of the Future” is here today at the chain’s store at 3035 N. Rock Road.
“We’ve remodeled the store to make it easier to shop,” manager Michael Hays says.
“It’s pretty drastic,” he says. “It’s definitely a whole new look and feel to it.”
There are three main ideas behind the remodel.
The first is that the store will be more convenient, with larger signs to denote sections and shorter shelves and fixtures to make areas easier to see.
Hays says the store is arranged well and “it just feels better.”
He says the customer check-out area is more navigable, too.
Expertise is another focus with the remodel.
There’s an expanded print area that Hays says is a full-service print shop.
“We have a tech center now as well,” he says.
The store has expanded what it can offer as far as cellphone repairs.
There are interactive areas for customers to try out products.
“We went through a lot of extensive training,” Hays says of getting his staff ready for upgrades.
Commercial-grade furniture is now available as well, and Hays is looking to hire a business consultant to help customers incorporate technology in their offices.
All of it is designed to inspire customers.
“It’s a big wow factor,” Hays says.
The chain has about 75 remodels planned for this year. Wichita’s other Office Depot and the company’s sister store, OfficeMax, are not on the list.
Though Office Depot is open now, the eight-week remodeling process is culminating with a grand reopening Thursday from 2 to 4 p.m. There will be a ribbon cutting at 3 p.m.
Most of the store’s merchandise will be 20 percent off to celebrate the reopening.