See Spot Go, a dry cleaning business that opened downtown in May, is expanding with a second store in Delano.
“We wanted to have a storefront that people could drive through,” says co-owner Chuck Thorpe.
That’s even though he’d prefer for customers to use his pick-up and delivery service.
“The reality of it is most of our customers will never, ever come into one of our stores,” Thorpe says.
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If they do, though, he says the idea is “to make it ultra convenient.”
The space that Thorpe took over for the second store, which is a former Four Seasons cleaners at 1115 W. Douglas, came with a drive-through.
“That had some really kind of snazzy appeal,” he says.
See Spot Go’s first store, which is in 11,000 square feet at 1000 E. English, does not have a drive-through.
Thorpe says he is now looking for east-side space and more west-side space, both of which he hopes will have drive-throughs.
“We have customers who sometimes need to get to us,” Thorpe says. “It’s also a form of advertising for us.”