In this photo taken March 15, 2018, a dispatcher in Roswell, Ga., works with a variety of screens while handling a 911 call. The Roswell call center is one of the few in the United States that accepts text messages. This year is the 50th anniversary of the first 911 call placed in the United States and authorities say it is in desperate need to have its technology modernized.
In this photo taken March 15, 2018, a dispatcher in Roswell, Ga., works with a variety of screens while handling a 911 call. The Roswell call center is one of the few in the United States that accepts text messages. This year is the 50th anniversary of the first 911 call placed in the United States and authorities say it is in desperate need to have its technology modernized. Lisa Marie Pane AP Photo
In this photo taken March 15, 2018, a dispatcher in Roswell, Ga., works with a variety of screens while handling a 911 call. The Roswell call center is one of the few in the United States that accepts text messages. This year is the 50th anniversary of the first 911 call placed in the United States and authorities say it is in desperate need to have its technology modernized. Lisa Marie Pane AP Photo

Emergency 911 technology struggles to keep up with the times

May 16, 2018 02:00 PM