A volunteer counselor with Insure Central Texas uses a chart to help explain health insurance option, Tuesday,  Oct. 1, 2013, in Austin, Texas. Texas hospitals, clinics and charities are gearing up to help uninsured Texans enroll in health care exchanges after Gov. Rick Perry declared the state government would do as little as possible to help implement the Affordable Care Act. (AP Photo/Eric Gay)
A volunteer counselor with Insure Central Texas uses a chart to help explain health insurance option, Tuesday, Oct. 1, 2013, in Austin, Texas. Texas hospitals, clinics and charities are gearing up to help uninsured Texans enroll in health care exchanges after Gov. Rick Perry declared the state government would do as little as possible to help implement the Affordable Care Act. (AP Photo/Eric Gay) File photo
A volunteer counselor with Insure Central Texas uses a chart to help explain health insurance option, Tuesday, Oct. 1, 2013, in Austin, Texas. Texas hospitals, clinics and charities are gearing up to help uninsured Texans enroll in health care exchanges after Gov. Rick Perry declared the state government would do as little as possible to help implement the Affordable Care Act. (AP Photo/Eric Gay) File photo

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October 10, 2013 2:22 PM

Navigators hopeful online health marketplace will soon offer better service

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