Sedgwick County 911 dispatch not seeing increase in weather-related calls yet

02/04/2014 12:35 PM

08/06/2014 12:06 PM

Weather-related calls at Sedgwick County’s 911 dispatch center were somewhat slow Tuesday morning as snow blanketed Wichita.

Extra staff were on hand, though, just in case. Interim 911 director Kim Pennington said about 10 extra staff were working Tuesday, some throughout the day and some during peak commute times.

From 5 a.m. to 1 p.m. Tuesday, dispatchers had handled 87 accident calls. During the same timeframe Monday, dispatchers worked 32 accident calls.

The Eagle spent part of Tuesday morning at the center, where dispatchers were handling some accident calls as weather updates played on every TV screen in the room. A huge screen of various live cameras from state highways constantly updated in the background.

Pennington said the county decided to bring in extra staff after a conference call Monday with the National Weather Service.

“We’re ramped up” during the morning and afternoon commutes, she said.

People seem to be heeding advice to stay off the roads, she said.

“This was really well-publicized,” she said of the snowstorm. “I think with all the closings we’ve had, people are staying home.”

Join the Discussion

The Wichita Eagle is pleased to provide this opportunity to share information, experiences and observations about what's in the news. Some of the comments may be reprinted elsewhere on the site or in the newspaper. We encourage lively, open debate on the issues of the day, and ask that you refrain from profanity, hate speech, personal comments and remarks that are off point. Thank you for taking the time to offer your thoughts.

Terms of Service