January 9, 2011 12:00 AM

Christopher Elliott: Airline stranded couple in Dallas

The attendant said there were plenty of standby seats and gave us tickets to Dallas and then from Dallas to San Jose. He also told us, "If you don't get on, you just use your original tickets." That was our first mistake. I didn't process the fact that if we could not get on in Dallas, how could we take our original flights?

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