March 28, 2010 12:00 AM

Cruise line is being needlessly rigid

We planned to fly into Paris early. But now Viking is saying that we must arrive on the day the tour begins, as they are meeting us in the baggage area. We are terribly upset that they are refusing not only to take us the two plus hours to the starting point for the cruise, but they have ignored over and over again attempts to communicate through our travel agent. We would appreciate any help you can give us.

— Michelle Rothstein, Furlong, Pa.

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