Arthur Frommer

August 7, 2011 12:00 AM

Arthur Frommer: Opposing online views befuddling

I was recently curious about a large and long-established resort hotel known as the Melia Varadero on Varadero Beach in Cuba, and so I went to TripAdvisor.com to see how the Canadian public (the majority of its clientele) were reacting to it. What a problem I encountered! Dozens of people liked it, and dozens of people hated it.

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