Bonnie Bing

When it comes to friendship, age is no limit

Who is your oldest friend? No, not the person you’ve been friends with the longest, the one who has lived the most years. Who is your youngest friend? If both of those friends are close to your age, you have some work to do. I believe strongly in having friends who are decades younger and also decades older.

Bonnie Bing

A real, live human beats automation

It’s probably an age thing, but in my opinion and in that of many of my friends, automation equals frustration. No, not always, but could we just go back to hearing a live, breathing customer service human being on the phone?

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