Business > Business People > A Conversation With/5 Questions

Posted on Thu, Oct. 08, 2009

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BY JERRY SIEBENMARK

The Wichita Eagle

After more than three decades in law enforcement, Darrell Haynes retired and moved his office four blocks south of City Hall.

Last week Haynes, 55, started a new job as director of security for Intrust Bank, which puts him in charge of about 20 people and ensuring the security of Intrust facilities in Wichita, northeast Kansas, Oklahoma City and Arkansas.

But the Intrust job is not much of a stretch for Haynes, who spent the past five years as a Wichita police captain in charge of property crimes.

That meant his detectives investigated a range of offenses including burglaries, robberies, financial crimes and auto theft.

The nature of those crimes often brought him into contact with businesspeople and bankers, he said.

He considers his new career an optimal fit.

"I had been at the police department for 33 1/2 years and maxed out my retirement," Haynes said. "It was to the point when I did the math that this was a really good opportunity for me."

He replaces Ron West, also a retired Wichita police captain, who died in June after a short battle with lung cancer.

In what way did you work with banks at the police department?

"We started a financial crime training for banks, and it's held quarterly. We train tellers and clerks what to look for in the way of frauds and false identities... and we're really proactive in that respect. As far as dealing with banks, any bank robberies we were involved in (the investigation). There are very few bank burglaries, but some credit unions were burglarized and we would investigate that."

What are your primary responsibilities at Intrust?

"I'm still learning and will be for a while, but we have a security staff that protects the downtown campus and does 24-hour monitoring for all of the Intrust (facilities). They also patrol the downtown campus, and then there's a separate group that services the ATMs that I am in charge of. Beyond that I'm going to be involved in fraud prevention, fraud investigation, any investigation involving the bank, including internal investigations if there are problems."

What about employee training?

"Every year I'm going to be doing two trainings for retail employees and then the new teller training. I should have quite a bit of exposure to everybody throughout the year."

In times of economic stress does bank security become a bigger issue?

"Good people will not turn to a life of crime just because they got laid off. But there is a whole criminal subculture out there that is always looking for opportunities."

What's the transition been like for you moving into the civilian world?

"Actually that is not a big transition. I feel like a cop who's changed from one place to another. And all of my experience and training has brought me to this point. That hasn't changed really as much as just a whole new set of people to know."

Reach Jerry Siebenmark at 316-268-6576 or jsiebenmark@wichitaeagle.com.