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Merged city-county code department is confusing callers

  • The Wichita Eagle
  • Published Monday, Jan. 7, 2013, at 5:32 p.m.
  • Updated Sunday, Jan. 20, 2013, at 10:18 p.m.

“Metropolitan Area Building and Construction Department” is a bit of a mouthful.

The name of the newly consolidated Wichita and Sedgwick County department that handles building permits and codes is tripping up some folks who are used to the city’s Office of Central Inspection and Sedgwick County Code Enforcement.

A name change may happen in the next few months, said assistant county manager Ron Holt.

People used to doing such business with the county wonder “Can’t we come up with something a little more sexy?” Holt said Monday.

The name also is confusing some callers, who assume they’ve dialed the wrong number when they hear “Metropolitan Area Building and Construction Department,” said Rick Stubbs, interim assistant director of central inspection.

On Monday, the county side still was answering the phone “Sedgwick County Code Enforcement.”

The department is working out of offices at both City Hall and the county’s public works department. A consolidated office for a consolidated department is down the road, Holt said.

Although the department is based at the county, employees work out of both offices, and director Tom Stolz, a former deputy police chief, spends time at both places.

Information about the department is housed on the county’s website, www.sedgwickcounty.org.

“There was no magic about that name,” Holt said. “It mirrors the Metropolitan Area Planning Department. But here in the next couple months, we’ll tackle a more customer-friendly name.”

Reach Deb Gruver at 316-268-6400 or dgruver@wichitaeagle.com.

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